Dr. Mann was so friendly & professional during my visit. The front desk clerk-who also acted as his assistant, Emily, was extremely polite and helpful. The office is just lovely. I had a treatment done on my face for spider veins. I was afraid it would really hurt but they blew ice cold air on my skin while performing the laser treatment and it kept the discomfort to a minimum. This was a great first experience for me! They did not push me to buy a bunch of products except for sunscreen, which I needed. And they weren't pushy about that, really. I dreaded going in but walked out really happy that I did it! I highly recommend this place! Everyone was friendly, knowledgeable & welcoming.